hank you for choosing to stay with us at the Greenside Motel. Below are hotel policies and procedures; read them carefully. As our hotel guests, by reading and signing your hotel registration card at check-in or by booking a reservation on our website, you are agreeing to abide by our hotel policies and procedures.

CHECK-IN

Check-in time is any time after 3 PM (not guaranteed due to high volume of occupancy). If you arrive earlier the we will be pleased to store your luggage until your room is ready. Guests will be required to present a valid credit/debit card upon check-in along with a valid form of identification. The Greenside Motel will make every effort to honor special requests (such as a specific floor or room number, adjoining rooms, cots, refrigerators, etc.) upon your arrival. However, the availability of these items cannot be guaranteed in advance. The hotel reserves all rights to refuse service to any guests of the hotel who do not follow or comply with hotel policies.

CHECK-OUT

Check-out is at 11 AM. If you require a later check-out, please contact us a day in advance from the day of departure, and we will do our best to accommodate your request. A charge may apply, depending on availability.

CASH PAYMENT

If you choose to pay with cash, you will be required to pay the full amount of the room, including taxes and fees upfront. A $100.00 deposit per night is required and will be returned to you on your departure date.

PET POLICIES

Only some rooms are available for pets.  They must be requested upon reservation. Pets are 25$ per nigh(Per Pet).  A fine of $250.00 will be applied to the bill if a pet is discovered without notice.

CANCELLATION POLICY

This policy defines how to handle cancellations

All hotel room reservations have a 48-hour cancellation policy unless otherwise noted. Any changes on packages or rates to your reservation must be done 48 hours prior to your arrival date. Reservations that are not canceled within 48 hours are subject to a charge of the total price of the reservation plus tax.

TOURISM ACCOMODATION LEVY

In March 2019, the Government of New Brunswick adopted enabling legislation to provide authority under the Local Governance Act to permit municipalities to establish and collect a Tourism Accommodation Levy. The Tourism Accommodation Levy will be set at 3% within the Town of Saint Andrews. If there are further questions, please refer to By-Law 19-06 Tourism Accommodation Levy.

DEBIT CARDS

If you choose to use your debit card at check-in the resort will place a hold of the full anticipated dollar amount of your stay through your departure date, as well as an estimated hold for incidentals. Remaining funds due back to your debited account will be released upon check-out, which may take 4-15 business days to process. Additionally, your financial institution may have a contracted amount of time before the funds are released back to you, which can take up to 15 business days.

SMOKING POLICIES

Smoking is prohibited in all public areas of the hotel and in “non-smoking” rooms (a $250.00 fine will be applied for smoking in a non-smoking room.) Smoking is allowed in designated “smoking” areas of the hotel.

AGE RESTRICTIONS

Guests must be 19 years or older to check in without a parent or legal guardian.

CHILDREN POLICY

Up to 2 children under the age of 5 stay free in same room as parents or legal guardian when using existing beds. All older children or adults are charged CAD 10 per person per night when using existing beds.

PROMOTION POLICY

If you choose to take advantage of any promotions offered through the hotel, please follow all restrictions associated with each offer. Management reserves the right to change or cancel all promotions.

NO IN-ROOM PARTY POLICY

The Greenside Motel enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hotel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hotel immediately.